We take pride in our commitment to exceptional customer experiences, and these testimonials reflect the trust and satisfaction our customers have placed in us. Browse through these stories to gain valuable insights, build confidence in our offerings, and become part of our community of satisfied clients. We look forward to serving you and helping you create your own success story!
Town of Wescott – Reduced Downtime, Increased ‘Peace of Mind’
Adding LoyalITy as our IT partner has provided Town of Wescott with true peace of mind. Knowing that our IT is being taken care of allows me to focus on other important tasks without the added burden of managing IT myself. They are proactive in staying up to date with anti-virus trends, combating spammers, and identifying technology that needs to be replaced or updated. They also have a deep understanding of our business and our specific needs. It's incredibly easy to reach someone at LoyalITy, and they respond swiftly to resolve any issues that arise. Trust in LoyalITy to handle your IT needs and spare yourself unnecessary risks and burdens.
Nasco Education – Professional Partnership
What sets LoyalITy apart is their collaboration and positioning as an extension of our internal IT team. They seamlessly support us with a deep understanding of Nasco systems and processes, making the partnership incredibly smooth. If someone is undecided about choosing LoyalITy as their IT firm, I would confidently say that incorporating LoyalITy into your IT infrastructure will be a decision you won't regret. Their team is knowledgeable, prompt, accommodating, and professional. They communicate transparently, ensuring effective management of IT systems and providing excellent support.
Guardian Risk Solutions – Rapid Responses
Adding LoyalITy as our IT partner has been immensely beneficial to both me and my company. The advantage of having Karl as our dedicated advocate allows us to stay focused on our core business. With Karl's support, we no longer need to chase solutions from different directions as he efficiently resolves our problems. LoyalITy is quick to address our needs and is always available when we require assistance. If someone is undecided about choosing LoyalITy as their IT firm, I would recommend them! They actively engage in honest conversations to improve their services and strive to be a valuable business partner. With LoyalITy, you can expect a dedicated team that genuinely cares about your success.
Nasco Healthcare – Hyper-responsive IT support
Knowing we have support behind us to assist when things go wrong has been the biggest benefit of adding LoyalITy as our IT partner. We know we can call for support at any time, or get immediate assistance when things are urgent, which is not something not all support firms can offer. Unsure of partnering with LoyalITy? There is no need to think about it. LoyalITy is the IT firm that you need if you want prompt and professional IT support without the costly addition of new internal IT staff.
Fox Converting – Reliable Support
With LoyalITy, we get professional IT advice quickly and consistently. They are a “no excuse” functional technical team whose long-term experience in the industry shines through in their processes. The LoyalITy team has very low turnover, and we get to talk to real people that have been consistently working with our company and can quickly make recommendations specific to our needs.
I don’t need a large and expensive internal IT department with only narrow knowledge of our system, and I learned that over time. We all know there is a vast, quickly changing IT world. LoyalITy represents a broadly diverse, devoted, and responsive team of professionals who can provide my company with vast expertise and insight. I’m increasingly more confident that my system is more stable and secure. That’s a huge statement in the increasingly brutal world of IT, and I highly recommend LoyalITy.